Legal rules for account and wallet access
Our Legal notice sets the terms for using the account path, checking your identity details, and requesting changes to records connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. Access and eligibility depends on local law, so we do not treat a successful
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login as permission to use every area in every location. We may pause an account check when phone details, wallet status or transfer information needs clarification. For a payment dispute, keep the receipt reference and the date shown in your cashier history; those details help us
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match the transaction without asking you to resend unrelated data. The same policy applies whether you reach the lobby from a mobile browser or desktop browser.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.